Glasses Direct & Boots
When I joined Senokian I was enrolled on an HSBC Health Cash Plan, which means that I get an allowance for various health related things each year. One of these things is optical and as a glasses wearer I decided to make full use of the allowance and get an eye test and some brand spanking new glasses!
So, I decided to go to Boots for the test and then buy online with Glasses Direct. Well by glasses arrived yesterday and I was slightly concerned at first because I was starting to feel horribly disorientated whilst wearing them. So I rang Glasses Direct and spoke to a very nice optometrist called Jon who told me to keep trying them, but to also go and see if I could get another reading of my PD (pupillary distance). The PD reading is quite important with glasses, but it isn’t something which the optician is obliged to provide on the prescription. So it was to my amazement that when I went to Boots the woman measured it for me for free – thank you very much Boots!
Well, I found that my PD I had given Glasses Direct for making my glasses was slightly out, but John told me to give the glasses a whirl for a few days and see if I get used to them (my prescription had changed slightly so it might have been that I was finding it hard to adjust).
I can only say, thanks Glasses Direct & Boots for amazing customer service!

